ITIL Service Management
"IT Service Management is a strategy driven by the business, to enable an IT department to deliver a superior customer experience"
Kirasa Solutions offer you exceptional Project Management skills to enable the most suitable ITIL based Service Management solution. We can develop a specification for your Service Management needs. Being totally vendor independent, we can help you select Service Management tools for evaluation, to conform with your environment and ITIL recommendations.
The following would be considered as part of the core requirement:
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Our services here continue with the implementation of the Service Management solution, including the management of internal staff and external service providers, if required.
IT Asset Management
"Do You Know The Value, Ownership and Whereabouts of your IT Assets?"
You may have made significant investments in your IT estate, yet might experience significant challenges when trying to keep track of exactly what is deployed across your business.
IT projects such as technology refreshes or migrations, helpdesk reporting, software
license compliance or IT Asset Management require an accurate inventory of the current systems.
We offer you solutions that can manually or automatically audit your pc's, servers, and peripherals over the LAN, WAN or even remotely. Regular audits can be scheduled to deliver a 'real-time' view of exactly what hardware and software is where and used by whom. IT Asset Management involves more than auditing PC's or maintaining an asset repository.
An ITAM solution across your entire organisation gives you the vital information you need to reduce the total cost of ownership, maintain software license compliance and keep track of your IT related assets as well as many other benefits.
Investment in IT no longer needs to be unmeasured where budgets are driven without control of returns.
Kirasa offer solutions designed to manage the entire lifecycle of the asset from initial planning to procurement, deployment, maintenance and retirement, delivering increased end user productivity, reduced TCO and legal compliance.
Benefits
- Accurate inventory of assets
- Rapid deployment of critical applications
- Efficient tracking of service, lease and maintenance contracts
- Comprehensive reporting
- Facilitates informed purchasing decisions
- Reduce helpdesk calls
- Legal software usage
- Easier migration to new technologies
- Cut down unnecessary software purchases ...Save Costs!
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Contact Us
Tel +44 (0)1933 673293 Mob +44 (0)7771 801047
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